Frequently Asked Questions

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034
(800) 537-1777
Toll Free

Benefits, Claims, Coverage, or Member ID

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
(800) 767-0700

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)
(855) 850-4301

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected
Home Benefits Enroll/Cost Opt-Out Contact Regulatory Notices
© 2025 Academic HealthPlans, Inc. All Rights Reserved
Privacy Statement